TERMS AND CONDITIONS

MATTZ MULTIMEDIA TERMS AND CONDITIONS

IN THE FOLLOWING TERMS & CONDITIONS OF MATTZ MULTIMEDIA “THE CLIENTS” SHALL BE THOSE PEOPLE THAT ARE BOOKING ONLINE OR OFFLINE. THESE TERMS & CONDITIONS CANNOT BE VARIED IN ANY WAY BY THE CLIENTS UNLESS SUCH CONDITIONS ARE EXPRESSLY AGREED BY THE COMPANY WRITING.

1. COPYRIGHT

THE COPYRIGHT DESIGNS AND PATENTS ACTS ASSIGN THE COPYRIGHT OF THE IMAGES TO THE COMPANY.

2. DISPLAY

THE CLIENT(S) HEREBY PERMIT(S) THE COMPANY TO DISPLAY ANY PHOTOGRAPH COVERED BY THIS CONTRACT AND TO GENERALLY PROMOTE THE BUSINESS IN ADVERTISING, BROCHURES, MAGAZINES, ARTICLES, WEBSITES, SAMPLE ALBUMS ETC.

3. CREATIVE LICENSE, COVERAGE AND REPRODUCTION

PHOTOGRAPHS TAKEN DURING THE COURSE OF THE EVENT WILL BE AT THE DISCRETION OF THE COMPANY, ALTHOUGH EVERY EFFORT WILL BE MADE TO COMPLY WITH THE CLIENT’S REQUIREMENTS.
SPECIAL REQUESTS ARE NOT BINDING INSTRUCTION, ALTHOUGH EVERY EFFORT IS MADE TO COMPLY WITH THE CLIENT’S WISHES. MATTZ MULTIMEDIA WILL DO THEIR BEST TO HONOUR THE REQUESTED PHOTOGRAPHS BUT DO NOT UNDERTAKE TO GUARANTEE ANY SPECIFIC PICTURE NOR INCORPORATE ANY SPECIFIC BACKGROUND, LOCATION OR GROUP ARRANGEMENTS DUE TO CHANGES IN WEATHER AND PROTOCOL AT THE AVAILABILITY AND WILLINGNESS OF SUBJECTS.
FOR A BOOKING INVOLVING A RELIGIOUS CEREMONY OR AT CERTAIN VENUES THAT HAS RESTRICTED AREAS, THE COMPANY CANNOT ACCEPT RESPONSIBILITY FOR ANY OBSTRUCTED VIEW DUE TO RESTRICTIONS ENFORCED BY THE EVENT OFFICIALS, SECURITY AGENCIES AND LOCATION MANAGEMENT.
ALTHOUGH ALL FACILITIES ARE MAINTAINED REGULARLY, THE COMPANY WILL NOT BE RESPONSIBLE FOR PHOTOGRAPHS THAT ARE NOT PRODUCED DUE TO TECHNICAL FAILURE.

4. PAYMENT

A NON-REFUNDABLE BOOKING FEE OF 10% WILL BE CONFIRMED FROM YOUR BOOKING, AS WELL AS FULL ACCEPTANCE OF THE TERMS AND CONDITIONS AS PUBLISHED ON THE COMPANY’S WEBSITE. THE BOOKING FEE WILL BE DEDUCTED FROM THE COST OF THE CLIENT’S CHOSEN PACKAGE WHEN CALCULATING THE BALANCE.
THE PAYMENT CAN BE PAID IN FULL BEFORE THE DAY OF THE EVENT OR 80% OF THE MONEY CAN BE PAID BEFORE THE DAY OF THE EVENT, THEN 20% REMAINING BALANCE SHOULD BE PAID COMPLETELY BEFORE OR AFTER THE EVENT.

5. FORCE MAJEURE

IN THE VERY UNLIKELY EVENTS OF CANCELLATION OR FAILURE BY THE COMPANY, THE LIABILITY SHALL BE LIMITED TO A FULL REFUND OF ANY FEES PAID.
MATTZ MULTIMEDIA WILL ENDEAVOUR TO LINK THE CLIENT(S) WITH ANOTHER PHOTOGRAPHER IN THE EVENT THEY ARE UNABLE TO ATTEND ON THE EVENT DATE DUE TO ANY CAUSE BEYOND THEIR REASONABLE CONTROL E.G. DEATH, SUDDEN ILLNESS, INJURY, VICTIM OF CRIME, FLOODING, TRAFFIC CONDITIONS, VEHICLE BREAKDOWN ETC.

6. DIGITAL FILES

ALL DIGITAL FILES REMAIN THE PROPERTY OF THE COMPANY. ALL EVENTS PACKAGES INCLUDE A COPY OF THE EDITED DIGITAL FILES WILL BE GIVEN TO THE CLIENT(S), FOR THEIR OWN USE.
IF THE DIGITAL FILES ARE LOST, DAMAGED OR DESTROYED FOR THE REASONS BEYOND CONTROL, THE COMPANY LIABILITY SHALL BE LIMITED TO A FULL REFUND OF ANY DEPOSITS AND FEES PAID.

7. ON THE DAY

MATTZ MULTIMEDIA WILL BE SO PROFESSIONAL AT THE EVENT. THE COMPANY DO HOWEVER POSITIVELY ENCOURAGE FAMILY, FRIENDS AND OTHER GUESTS TO TAKE PHOTOGRAPHS THROUGHOUT THE EVENT.

8. CANCELLATION FEES

IF A CLIENT(S) SHOULD CANCEL AN EVENT FROM THE BOOKING DATE OR A WEEK BEFORE THE EVENT, MATTZ MULTIMEDIA WILL DEDUCT 10% FROM THE MONEY PAID WHEN REFUNDING BACK TO THE CLIENT.

9. DELIVERY

MATTZ MULTIMEDIA WILL ENDEAVOUR TO GET YOUR WORK DELIVERED AS QUICKLY AS POSSIBLE. HOWEVER, THIS COULD TAKE UP, AT LEAST 3 WEEKS DURING BUSY PERIODS.